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Privacy statement

Privacy Policy

 

Scallywags and Lillis Bowtique are clear and transparent about the information we collect and how we will use it, the limited conditions we may disclose it to others and how we keep it secure. Our privacy policy describes how and when we collect, use and share information when you order from us or contact us through this website or our social media channels.

 

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including PayPal, or Royal Mail. You can reference their Privacy Policies to learn more about their privacy practices.

 

Information I collect.

 

To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the products that you are ordering. 

 

I rely on a number of legal bases to collect, use, and share your information, including:

 

As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

 

When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list.

 

If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

 

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

 

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and payment processors. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

 

Website Cookies

 

What are cookies? Like most websites, Lillis Bowtique uses a website that’s uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our websites and to help you purchase with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

 

Data Retention

 

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I keep your data for the 6 years as required by law.

 

Your Rights

 

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

 

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

 

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

 

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

 

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

 

How to Contact Us

 

For purposes of EU data protection law, We Helen Wolstencroft and Sally Grundy are the data controllers of your personal information. If you have any questions or concerns, you may contact me at lillisbowtique.co.uk. You are entitled to view the date we hold for you at any time and request it to be removed at any time.